1- It is suggested that you contact PrehKeyTec Support prior to the request for a Return Material Authorization number. Many technical problems can be solved by trouble-shooting over the phone or via e-mail.

2- To request an RMA number from PrehKeyTec USA, please contact Tech support. We will give you specific instructions about returning your equipment.

To contact PrehKeyTec Tech Support:
techsupport(at)prehkeytecusa.com
(847) 438- 4000 Ext 103

If you are not located in the US, please contact any of our Preh Service Centers.

Note: Any material returned as defective but not found to be so will be subject to a handling charge of $60